QUALITY POLICY STATEMENT
ISO 9001 Philosophy
With J & U Services Ltd Working to the philosophy of ISO 9001:2015, customers can be assured that we follow the requirements, specifications, guidelines, and characteristics set forth to ensure that we are consistently producing materials, products, processes, and services that meet world-class standards. Not only that, but our philosophy also means that our products and services are safe, reliable and of good quality. We have processes in place to minimize waste and error and to increase our productivity.
J & U Services Ltd is fully committed to:
• The manufacture, installation, repair and service of boilers and associated plant and equipment.
• The manufacture installation and repair of commercial and industrial underground gas,
steam, oil and water pipework.
• The hire of temporary and mobile boilers and additional add on equipment.
• The distribution of commercial and industrial boilers, burners plate heat exchangers and flues to the HVAC industry
This includes delivery, value for money, product safety, product reliability, and product workmanship.
To support this policy, we have appointed a Quality Management Representative who shall measure our service level performance to ensure that these commitments have been achieved.
Our goals and objectives shall be achieved through our ongoing commitment to effective quality assurance management at all levels, and our commitment to achieving continual improvements in performance in line with the philosophy of BS EN ISO9001:2015.
Performance & Responsibility
All internal standards and processes are controlled and maintained, and subject to regular internal audits which are carried out by competent and independent personnel.
Our performance is formally reviewed at annual management review meetings attended by top-level management including Company Directors.
The Managing Director has the ultimate responsibility for the management and maintenance of the BS EN ISO 9001:2015 Business Management System, and for all Quality Assurance Policies, Practices and Procedures.
Our Quality Policy Statement
Our signed quality statement by our Managing Director, Lesley Bayley is available to view on the right (click image to enlarge) or it can be downloaded as a PDF document,
WHAT IS ISO?
The International Organization for Standardization, headquartered in Geneva, Switzerland, is a network of national standards institutes from 160 countries working in partnership with international organizations, governments, industry, business, and consumer representatives. ISO is responsible for developing standards for various industries which promote quality, safety, and efficiency.
While no company is compelled to adhere to ISO standards, selecting a supplier who is ISO registered ensures that the supplier is managing their business to consistent standards that drive waste and costs down and drive product and delivery quality up.
ISO 9001 DEFINITION
The definition of the ISO 9001:2015 certification includes three components: ISO, 9001, and 2015. Here’s what each component represents:
ISO refers to the International Organization for Standardization. This organization develops the standards, and it does in order to certify businesses or organizations. Certification is handled by an authorized third party and tested annually.
The number appearing after ISO classifies the standard. All standards within the ISO 9000 family refer to quality management. ISO 9001 is among ISO’s best-known standards, and it defines the criteria for meeting several quality management principles. It helps businesses and organizations be more efficient and improve customer satisfaction.
The final number in an ISO certification refers to the version of the standard that’s being met and is represented by the calendar year those standards were launched. The newest version, ISO 9001:2015, was launched in September 2015.